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Returns, Refunds & Cancellation Policy

Returns, Refunds & Cancellation Policy

At Scift we strive to enhance the shopping experience of our customers, while providing the best quality products and services. In case you are dissatisfied with the product received from Scift, you may contact the Scift Online Team with your complaints/ feedbacks at hello@scift.com. We shall do our best to get back to you at the earliest.

RETURNS & REFUND POLICY

  • Please send us an email at hello@scift.com stating why you need to return / replace a product. We will accept a return only after receiving an email stating the above.
  • We do not accept any returns after 2 days of receiving the shipment.
  • Presence of original Invoice / tags is a must to accept returns.
  • Any complaint with regards to damage or stains or any other such problem should be reported to us within 24 hrs of the receipt of the products. We may ask for a digital picture in order to review the same.
  • Incase of a return and refund request, Scift will issue Gift Vouchers, which you can redeem on our website.
  • We will not refund the custom duties & taxes, if applicable, or paid by you at time of receiving the goods.
  • For Cancellations please contact us on hello@scift.com. Requests received later than 1 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.
  • In case of return / replacement the product should be couriered to the vendor of the product. We will assist with the vendor address if the return / replacement is valid and can be done. This will be at the discretion of the vendor
  • Find us at
    5th floor, Unit T6C, Phoenix House,
    S.B. Marg, Lower Parel.
    Mumbai – 400013
  • Email us at: hello@scift.com